Whether you’re using an applicant tracking system, or relying solely on job boards like Indeed to reach out to staff, make sure you clearly communicate contract terms. Is there a chance that your new-hire will join the team permanently after Christmas? Make sure to tell them! What’s the pay? Don’t rest on the term flexible because the job market is turning away from vague promises like that!
If you’re a recruitment team still working from spreadsheets, make the application process as quick and painless as possible. Test your application form – can a candidate apply for the job in less than thirty minutes?
If you’re unsure whether or not you’re current policy covers you, the easiest solution is to reach out to your insurance provider and let them know you’re taking on extra help. They will be able to advise on whether or not you’re covered to do so.
Create an onboarding process just for temporary staff
Especially in industries like hospitality, we sometimes see an employer attitude that new hires are dispensable, so onboarding doesn’t happen in the way we might hope!
Because time is of the essence with a Christmas workforce, it might be useful to integrate training and onboarding into one. We’ve seen organisations use online modules for licencing and health & safety training prior to a candidate’s first day. This saves you contact time, and means you can dedicate in-person training to day-to-day tasks.
Stand out from competitors
The philosophy behind hiring temporary staff isn’t that much different from hiring permanent employees. Deciding what sets you apart from the competition is key, and often that comes in the form of benefits.
For retail, differentiate yourself by advertising the staff discounts you offer. In the run up to Christmas, something as simple as 20% off the products you sell could make all the difference to a candidate, especially if they’re looking at Christmas presents!
For bars and restaurants, consider your tips policy and add this to the job advert. Do the owners give a Christmas bonus to staff once the dust has settled? Do they contribute to a staff night out? This can bring the permanent team and the new team together, and form bonds which carry into the new year.
Use talent pools for boomerang hiring
Christmas can be trial-by-fire for customer service. If an employee can get through the December rush, they can get through anything, and that makes them gold-dust when you’re looking to hire again! However, what happens if you know a quiet January is looming on the horizon – and there won’t be hours for the workers who have helped pull you through the busy period?