Why your ATS provider should be in the UK

Choosing the right Applicant Tracking System (ATS) provider is a vital decision for UK-based organisations. This blog explores why a UK-based ATS provider, such as Jobtrain, is the optimal choice, delving into the advantages of aligned operational hours, accessible customer service, compliance with data regulations, and client testimonials from Chester Zoo and Aspris.

Shared Operational Hours: A Synchronicity Advantage

The synchronicity of business hours with a UK-based ATS provider is a significant advantage. This alignment ensures immediate support and swift issue resolution, crucial for maintaining an efficient recruitment process. This aspect is especially pertinent considering that nearly 99% of Fortune 500 companies utilise an ATS, highlighting its critical role in modern business operations​.

Direct Communication with Customer Representatives: The Local Touch

Working with a UK-based ATS provider like Jobtrain guarantees direct communication with customer representatives who are well-versed in the local business culture. This proximity facilitates personalised service, ensuring the ATS aligns with your specific organisational needs. It's interesting to note that three-quarters of recruiters globally utilise ATS, underscoring its increasing adoption and the recognised benefits in streamlining recruitment​.

Adherence to Local Data Regulations: Safeguarding Data

Choosing a UK-based ATS provider ensures compliance with local data protection laws such as the GDPR and the Data Protection Act. This adherence is crucial for safeguarding candidate data and protecting your organisation from potential legal risks associated with data breaches or non-compliance.

Exceptional Customer Service: The Jobtrain Experience

Jobtrain's approach to ATS implementation is comprehensive, involving various stages to ensure a seamless and customised experience for each client. The company's Continuous Improvement Consultants work closely with clients, engaging in regular review meetings included in the licence, to ensure that clients achieve their recruitment goals.

Client Testimonial: Chester Zoo

Chester Zoo has found real value in our UK-based support team, pointing out that "At Jobtrain it feels like you've got a really good balance of the tech side but also people who really understand HR and recruitment."

They implemented Jobtrain as their ATS to support their recruitment, particularly focusing on Equality, Diversity, and Inclusion (ED&I). The Zoo hires around 500/600 seasonal workers annually, and Jobtrain has been crucial in managing this volume while enhancing the candidate experience.

The implementation was intensive, involving two phases for optimisation. Jobtrain's features, such as paperless recruitment and engaging job adverts, have significantly reduced administrative work and improved the recruitment process. The system is user-friendly, speeding up vacancy advertisements and authorisations, positively impacting hiring managers.

Client Testimonial: Aspris

Aspris has described their work with Jobtrain as "a partnership, not just a service," and we put that down to our UK-based Continuous Improvement Consultants and help desk!

Aspris, a client of Jobtrain since February 2022, has utilised Jobtrain's ATS to greatly improve their recruitment processes in the care and education sectors. Key objectives included making their processes more efficient and engaging, implementing template job posts, and utilising automated emails for faster onboarding. The flexibility of Jobtrain's system allowed Aspris to customise application forms and enhance candidate engagement with media-rich job adverts. This partnership has enabled more efficient recruitment and improved candidate experience, particularly through the use of Jobtrain's Onboarding Hub.

Conclusion

For UK-based organisations, choosing a local ATS provider like Jobtrain is a strategic decision aligning with business hours, offering personalised service, and ensuring compliance with data regulations. This choice, supported by industry statistics and positive client experiences, makes it a prudent option for UK organisations aiming to optimise their recruitment processes and maintain a competitive edge.

In summary, the benefits of a UK-based ATS provider, exemplified by Jobtrain's exceptional service and supported by industry adoption rates, make it an astute choice for UK organisations focused on streamlining their recruitment processes efficiently and effectively.