How effective is a job description written by ChatGPT?

1 - What role does ChatGPT play in recruitment today?
2 - A job description written by ChatGPT
3 - Should we rely on ChatGPT for job adverts?

It’s safe to say that the recent spotlight on AI-powered technology does not seem to be dampening. For years we’ve been told that the next big thing will be artificial intelligence and it feels like we’re starting to see the true power of what AI can do in the hands of everyday people.

What role does ChatGPT play in recruitment today?

One thing that is for certain is that AI chatbots such as ChatGPT are going to become more prevalent in almost every aspect you can think of. So, what does this mean for the world of recruitment?

One aspect that has already been explored and debated over is the writing of job descriptions. Earlier this year, ResumeBuilder.com surveyed 1000 businesses to see how many currently use ChatGPT and how they specifically used it.

Of the companies that were currently using it, a staggering 77% said it is used to help write job descriptions. 66% used it to draft interview requisitions, and 65% used it to respond to applicants, replacing that all-important human element with pre-rendered responses amalgamated from the internet.

On top of that, 55% of business leaders say the quality of work produced by ChatGPT is ‘excellent’, while 34% say it’s ‘very good.’

Well, let’s put that to the test.

A job description written by ChatGPT

Below is a job description for the role of a care worker. This job description was produced by ChatGPT and has not been edited in any way. We will analyse throughout to see if any improvements could be made. 

Prompt: “Write me a job description for a care worker in the UK” 

Job Title: Care Worker 

Job Overview: We are seeking a compassionate and dedicated Care Worker to join our team in the UK. The Care Worker will provide support and care for individuals who require assistance with daily activities, such as bathing, dressing, meal preparation, medication management, and mobility support. The Care Worker will work closely with clients, families, and healthcare professionals to ensure the highest quality of care and support in compliance with UK healthcare regulations. 

Referring to you, the jobseeker, as ‘The Care Worker’ seems a little impersonal compared to it usually just saying ‘you’. It makes the description of the role seem very formulaic and robot-like, attributes you wouldn’t want to associate a care worker role with.

Key Responsibilities: 

• Provide personal care and support to clients in accordance with their care plans and needs, including medication administration, mobility assistance, and meal preparation. 

• Maintain accurate and detailed records of client care and support, including progress notes, care plans, and any changes in health status.  

It could be argued that some of these responsibilities are being assumed by ChatGPT and may not actually be required for a role you’re advertising. This is where you need be more specific when entering the prompts. This can of course lead to entering quite a lot of necessary information that it may just be worth writing out the job description yourself. 

• Ensure that clients are treated with dignity and respect, and that their privacy and confidentiality are maintained at all times. 
• Work collaboratively with other healthcare professionals, including doctors, nurses, and therapists, to provide comprehensive care for clients. 
• Attend training and development programs to maintain knowledge and skills required for the role, including any required by UK healthcare regulations. 

• Comply with all policies, procedures, and regulations related to the care of clients, including UK healthcare regulations. 

You can tell that it’s picked up on me specifying ‘in the UK’ with consistent mentioning of UK healthcare regulations. It being mentioned twice here doesn’t flow quite fluidly but it is good to see it featuring. 

• Monitor and report changes in clients' health or behaviour to healthcare professionals or family members. 
• Provide emotional support and companionship to clients, and ensure that their physical and emotional needs are met. 

Qualifications: 

• NVQ level 2 or equivalent in Health and Social Care or a related field. 

It’s commendable that it mentions a UK-specific qualification here and not one found from outside the UK. This could be expanded as well to be more specific if a role is more, or less, senior.  

• Previous experience in caregiving or healthcare support preferred. 
• Excellent communication and interpersonal skills, with the ability to build relationships with clients, families, and healthcare professionals. 
• Compassionate, patient, and understanding, with the ability to provide emotional support to clients and families. 

• Ability to work independently and as part of a team, with strong problem-solving and critical thinking skills. 
• Flexibility to work variable hours, including evenings, weekends, and holidays as needed. 
• Physical ability to perform the duties required of the role, including lifting and assisting clients with mobility. 

If you have a passion for providing care and support to those in need and meet the qualifications outlined above, we encourage you to apply for this rewarding and fulfilling role in compliance with UK healthcare regulations. 

Of the qualifications listed, I would only class the first one as an actual qualification that can be obtained. The rest would fall under responsibilities for me, so it is strange that ChatGPT has decided to list them as qualifications. They are also quite generic points which almost every job description lists, however this is true for human-written descriptions as well so you could say it’s accurate!

Should we rely on ChatGPT for our job adverts?

Overall, I would say the length of the job description surprised me. I was expecting a vague description to be produced with a number of bullet points listed. However, the opening and closing paragraphs were a nice touch and gave a good structure to the job description. I believe you could generate a much more useful and appropriate job description if the prompt you start with includes the relevant information. You can also ask for it to be written in a certain style that may fit your ideal candidate more.

As with any written piece, revision is always necessary and a normal part of the procedure before publishing publicly. You can see how useful and time-saving this technology potentially is, especially for a recruiter that needs be producing job descriptions on a daily basis.  

Considering the straightforward and basic prompt that ChatGPT was given, I think it did extremely well in producing this job description as it covered many different bases of the typical care worker role in the UK.